Healthcare legacy system: maintain or not maintain?


Digital healthcare is a new era of medicine that appeared with the spread of social media and leading technologies such as sensors, artificial intelligence, and robotics. Digital healthcare appeared only in the 2010s, so it is still evolving, as are the challenges that come together.

Digital healthcare services in 2020. by UppLabs
  • Electronic health record;
  • Computerized diagnostic;
  • ePrescribing;
  • Clinical decision support system;
  • Telemedicine;
  • Teledentistry;
  • Telerehabilitation;
  • Telesurgery;
  • Consumer health informatics;
  • Health knowledge management;
  • Virtual healthcare teams;
  • Mobile Health or m-Health;
  • Healthcare information systems;
  • Biotechnology
  • Medical and diagnostic laboratory services


As a healthcare business, you probably noticed that digital transformation in healthcare brings more positive changes and loyal customers. Deciding which developing trends and updates are worth investing in is often the challenging part.

  • Your medical company can fall behind the market if you neglect the innovations and technological developments that appear in the medical software industry.
  • A significant advantage of bringing the latest software will result in a better customer experience.
  • Even small improvements for easier patient check-ins, procedures for filling the applications, and paying for services will encourage your customers to stay loyal.
  • The use of updated medical software will improve your staff’s effectiveness, and if busy customers can reduce their waiting time, it will be a great plus for your company.
  • Installing EHR (Electronic Health Record) will allow your medical staff to become more efficient regarding the digital charts.
  • Improving the medical billing system will diminish rejected claims and provide a quick reaction to the errors, which accelerates the entire flow of the company’s revenue.


The healthcare industry is experiencing many changes that lead to new challenges. In particular, the fast-developing government regulations, technological innovations, expenditures, and financially unstable situations, as well as patient expectations, establish a unique environment where medical practice includes much more than just treating patients.

  1. Lots of processes need your manual guidance.
  2. The system can process only one type of data.
  3. Maintenance of specific processes takes too long.
  4. There are poor integration and data interchange between systems.
  5. The data flows lack transparency.
  6. Error resolutions can be incomplete.
  7. You are experiencing software security issues.
  8. You can’t run big data applications.
  9. Your IT infrastructure takes more time and money.
  • Complete upgrade of all their hardware and software;
  • Disruptions to the established medical workflow and procedures;
  • Creating HIPPA-compliant software;
  • Avoiding sensitive data loss;
  • Prepare your staff for changes;
  • Careful planning of expenses;
  • Choosing the right tech stack;
  • Testing facilities;
  • Finding the right team.


The US Government Accountability Office (GAO) identified the ten most critical healthcare legacy systems in need of modernization. Some of these systems dated back to the 1970s! The full list included 65 systems. Many of them were built in ancient programming languages like COBOL, experienced software support issues and security vulnerabilities.

Ten most critical healthcare legacy systems in need of modernization. by UppLabs

1. Рrotecting your data

The latest updates usually have the best security practices. Older versions of software may not maintain the same protection level, so you can never be sure if all sensitive data is safe.

2. Compliance with cybersecurity laws

If you want to have a modern healthcare application, it’s critical to avoid security breaches and regularly update all software systems. The latest cybersecurity laws put pressure on healthcare providers for securing sensitive patient data. It’s better not to risk by breaking the cybersecurity laws avoiding the newest software updates.

3. Using all the latest software features

Software updates are also significant in improved functionality and more features to enhance your customers’ experience and make it more seamless. It can be essential to be ahead of your competitors on the market and deliver a great innovative product.


As an industry expert, with the start of the COVID-19 pandemic, UppLabs was interested in finding out how the outbreak influenced the industry’s state and what changes business owners were forced to accept. The ability to predict industry innovation is crucial to venture capitalists and others interested in the healthcare industry.

  • The regulators around the world are encouraging digital health providers to open up their closed systems.
  • The EU promotes an electronic standard for medical records.
  • In August, the Indian government unveiled a plan for digital healthcare modernization.
  • French firm “Doctolib” claims its video consultations in Europe have grown from 1,000 to 100,000 per day this year.
  • The Chinese health internet portal “Ping An Good Doctor” is gaining massive popularity in Southeast Asia.
  • Amazon is working on its digital assistant, Alexa, that will be able, with the user’s permission, to analyze the cough and report whether it could be a “coronavirus cough.” In November, they launched a digital pharmacy to take over America’s drug distribution from pharmaceutical firms, resellers, and retailers.
  • Tech giant Apple has developed nearly 50,000 “health apps” that can be installed on the iPhone.
  • The German medical technology company Siemens Healthineers is partnering with the American hospital network Geisinger to expand remote patient monitoring.
  • Patients at Apollo Hospitals in India can use a unique app for medicine restocking and online consultation with doctors.


While estimating your legacy healthcare system’s state, you will need some strategies to understand if your software meets your current needs and potential requirements.

How to update your legacy healthcare system? by UppLabs
  • Migrationand enhancement
    transferring part of your data to the cloud and upgrading your local infrastructure’s remaining components.
  • Improvements
    changing some minor system features and calculating potential growth.
  • Legacy Rebuild
    keeping the core features of your software and incorporating additional modules.
  • Complete software replacement
    replacing your current software with new solutions.
  • the roadmap,
  • fast release loop (release of the new products regularly),
  • simple vendor onboarding,
  • GDPR,
  • certifications compliance,
  • cost-effectiveness


Over the last seven years, we mastered our skills and gained experience in creating innovative, reliable, secure, and sophisticated healthcare products and applications. UppLabs obtain strong Healthcare industry expertise, so if you’re looking for help, we’ll be glad to assist you!

UppLabs is proficient in:

  • Data management solutions for hospitals and clinics
    We create highly reliable systems to support interactive communication between doctors, patients, and medication suppliers to improve healthcare quality.
  • Complex system integration with medical devices and medical software
    UppLabs actively uses the best cloud-based platforms, Google, Amazon, Microsoft, and the best world practices, to build secure and reliable solutions for our clients.
  • Custom healthcare web and mobile applications’ development for:
  • VR and AR healthcare software development
    UppLabs deliver end-to-end virtual, augmented, and mixed healthcare reality solutions for all popular devices.
  • Development of HIPAA-compliant and secure software
    We have huge experience with compliance and security regulations in the healthcare industry.



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Developing secure and compliant software for Fintech, Healthcare and Real Estate. For tech businesses eager to be #1 in their niche.